Shipping Policy

All of our products are handcrafted and made-to-order. Please allow 10 to 15 business days for your order to be completed and shipped. Once your order is dispatched, you will receive an email with your tracking number. You can follow your package on the website www.parcelsapp.com using the provided tracking details.

Please note that we are not responsible for lost or stolen packages after they have been shipped. Once the package is with the courier, it is out of our control. If your package is lost in transit, please contact the shipping carrier for further assistance.

It’s important to ensure that your shipping address is complete and accurate.

Occasionally, packages are delayed or returned due to incomplete addresses, so please keep an eye on your tracking and contact the carrier if you notice any issues with delivery.

If you have any further questions or concerns, feel free to reach out to our customer support team.